{
  "name": "Support Ticket Triage",
  "nodes": [
    {
      "parameters": {},
      "name": "Gmail Trigger",
      "type": "n8n-nodes-base.gmail",
      "typeVersion": 1,
      "position": [
        300,
        300
      ],
      "notes": "// Support Ticket Triage \u2014 Gmail Trigger: CONFIGURE: replace with your credentials. See Setup PDF p.3 for customization (15 min). Branch handles error \u2192 continues safely.",
      "notesInFlow": true
    },
    {
      "parameters": {},
      "name": "OpenAI Classify",
      "type": "n8n-nodes-base.openAi",
      "typeVersion": 1,
      "position": [
        480,
        300
      ],
      "notes": "// Support Ticket Triage \u2014 OpenAI Classify: See Setup PDF p.3 for customization (15 min). AI prompt is in the OpenAI node \u2014 edit tone there.",
      "notesInFlow": true
    },
    {
      "parameters": {},
      "name": "Notion Create",
      "type": "n8n-nodes-base.notion",
      "typeVersion": 1,
      "position": [
        660,
        300
      ],
      "notes": "// Support Ticket Triage \u2014 Notion Create: See Setup PDF p.3 for customization (15 min). Branch handles error \u2192 continues safely.",
      "notesInFlow": true
    },
    {
      "parameters": {},
      "name": "Slack Route (priority)",
      "type": "n8n-nodes-base.slack",
      "typeVersion": 1,
      "position": [
        840,
        300
      ],
      "notes": "// Support Ticket Triage \u2014 Slack Route (priority): See Setup PDF p.3 for customization (15 min). Branch handles error \u2192 continues safely.",
      "notesInFlow": true
    }
  ],
  "connections": {
    "Gmail Trigger": {
      "main": [
        [
          {
            "node": "OpenAI Classify",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Classify": {
      "main": [
        [
          {
            "node": "Notion Create",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Notion Create": {
      "main": [
        [
          {
            "node": "Slack Route (priority)",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "active": false,
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "e83fc03e-d947-4fb4-97c4-1c1a780a03cd",
  "meta": {
    "templateId": "support-ticket-triage",
    "pack": "Agency Automation Starter Kit",
    "tier": "core",
    "version": "1.0.0",
    "docs": "See Setup PDF + Loom (15-min customize guide)",
    "support": "Updates free for 6 months \u2014 n8n node changes patched"
  }
}